Joanne holds a Master’s degree in Industrial Relations from Université Laval, Quebec and she’s a content expert for events on the cooperative business model. She served as the ICA Seoul 2021 World Cooperative Congress Event Manager. Prior to that she was the Director of Programming and Scientific Activities for the International Summit of Cooperatives in 2012, 2014 and 2016, where she worked for 28 years for the Desjardins Group in various sectors of activity: work organization, regional development, strategic planning, business development, and much more.